UnitedHealth faces class action lawsuit over algorithmic care denials in Medicare Advantage plans

A class action lawsuit was filed against UnitedHealth and a subsidiary alleging they use an algorithm to deny care to seriously ill patients

Nov 15, 2023 - 18:00
UnitedHealth faces class action lawsuit over algorithmic care denials in Medicare Advantage plans

A class action lawsuit was filed Tuesday against UnitedHealth Group and a subsidiary alleging that they are illegally using an algorithm to deny rehabilitation care to seriously ill patients, even though the companies know the algorithm has a high error rate.

The class action suit, filed on behalf of deceased patients who had a UnitedHealthcare Medicare Advantage plan and their families by the California-based Clarkson Law Firm, follows the publication of a STAT investigation Tuesday. The investigation, cited by the lawsuit, found UnitedHealth pressured medical employees to follow an algorithm, which predicts a patient’s length of stay, to issue payment denials to people with Medicare Advantage plans. Internal documents revealed that managers within the company set a goal for clinical employees to keep patients rehab stays within 1% of the days projected by the algorithm.

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